The Adani Electricity official app is the latest offering from the new age utility which extends a host of features to its customers.
The features include:
1. Easy registration and login:
a. Register using registered mobile no / Account No
b. Access with Fingerprint / Facial Recognition
2. Payments and receipts:
a. Pay Monthly Bill
b. Pay Security Deposit
c. Download Payment Receipt - Bill Payment
d. Download Payment Receipt - SD Payment
3. Bill Copies & Account statement:
a. Download Bill Copy for last 6 months
b. Download Account statement for 12 months duration
c. Register for Paperless Billing
d. Change Bill Language
4. Complaint registration & status:
a. Register No Supply Complaints
b. Register Streetlight Complaints
c. Check Outage Status
5. Meter Reading:
a. Check Meter Reading History
b. Submit Meter Reading & meter reading image
6. Locate touchpoints:
a. Genius Pay & CCC locations on Maps
7. Other features:
a. Add Multiple Accounts
b. Check Consumption Trend
c. Check Payment Pattern
d. Month on Month Consumption Comparison
e. Opt-in for WhatsApp services
f. Chat BOT - ELEKTRA
g. Social Media Pages - plug-ins
h. One touch button for 24x7 Call Center - 19122
All you need:
• An iPhone (iOS 11.0 or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.
For queries, feedback & suggestions, kindly email us at Helpdesk.Mumbaielectricity@adani.com or call 19122.
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