Spike's mobile app is built to help engineering and ops teams stay on top of critical incidents and manage on-call schedules with ease. With Spike, you can ensure timely responses, streamline incident resolution, and keep service reliability high.
Key Features:
- Critical Alerts for Incidents
Receive critical notifications that break through Focus Mode or silent settings, ensuring you never miss an urgent alert.
- On-Call Management
Manage your on-call schedule right from your pocket. Check who is on-call now and who will be on-call next.
- On-Call Shift Notifications
Get notified when your on-call shift starts and ends. Know if you're on-call and be prepared to respond.
- Track Open Incidents
Easily view all open incidents in your organization, including those assigned to you.
- Acknowledge and Resolve Incidents
Respond quickly by acknowledging or resolving incidents right from your phone.
- Quick Access to Important Links
Find and open important links associated with incidents instantly, helping you resolve issues faster.
- View Incident Details
Get comprehensive information about each incident, including the current status, priority, and severity.
- Set Priority and Severity
Assign the correct priority or severity to incidents to streamline your team's response.
- Customizable Office Hours
Configure alert routing and manage notifications based on office hours. Ensure alerts are routed differently during office and non-office hours for better incident handling.
With Spike, staying on top of incidents and on-call is easy. Manage critical alerts, on-call duties, and incidents from anywhere, so you can ensure smooth operations and reliable service.
Spike is trusted by engineering teams across 30+ countries including WoltersKluwer, WebPros, Awesome Motive, ScreenCloud, Neat, Sofistik, Infracloud, and many more.
