AHT Meter is a simple real-time Average Handling Time tracker for customer service and contact center professionals.
Track each handling with one tap and immediately see how your daily average develops throughout the day.
Features:
• Real-time AHT tracking
• Daily average and target comparison
• Smart guidance based on your current performance
• Separate insights for standard and complex handlings
• Results over 7, 30, 90 and 180 days or 1 year
• Clear visual performance indicators
• All data is stored locally on your device
AHT Meter is designed to help you understand your own working pace. It does not connect to employer systems and does not require customer information, an account, or a subscription.
One purchase. No ads. No tracking.